Coming Soon to Northwest Ohio New Nature's Nursey Habitat Click For More Info

  • DIRECTOR@NATURES-NURSERY.ORG
  • 419-877-0060

Operations-Hotline Volunteer

Website Nature's Nursery

Purpose: 

Answer phones and interact with the public regarding questions or concerns they may have. This includes finding injured or orphaned animals, nuisance situations, or questions on animal behavior. 

Essential Duties and Responsibilities: 

  • Attend a Hotline Training session provided by Nature’s Nursery to learn the appropriate way to handle hotline calls and client interactions 
  • Answer phones with pleasant attitude and calm demeanor knowing you are the ‘voice’ of Nature’s Nursery 
  • Ask questions to get a full understanding of clients’ situation before giving advice or having an animal come in for care 
  • Coordinate with volunteers to safely contain and transport animals 
  • Set appointments for animal admissions  
  • Admit animals into the computer system and exercise clear communication with staff when animals arrive 
  • Animal handling to transfer animals into our containers 

Minimum Requirements: 

  • Must be 18 years of age or older 
  • Attend Volunteer Orientation and training once per year 
  • Have a friendly attitude and patience with clients that may become upset 
  • Good communication and time management skills 
  • Able to learn computer system and input accurate data 
  • Able to handle difficult conversations with clients in person or over the phone 
  • Able to handle seeing animals sometimes severely injured and deal with death 
  • Up to date Tetanus vaccination 
  • Be willing to adopt, support, and communicate the mission of Nature’s Nursery 

Time Commitments: 

  • 10:00 AM-3:00 PM-shifts open every day 
You must be 18 years old to volunteer at Nature’s Nursery. You may optionally provide other information if you choose.
You may optionally provide other information if you choose.
I understand - Please be advised that animal diets prepared at our facility DO CONTAIN NUTS. Please advise us if you have any allergies.
Did a current or past team member encourage you to join the organization? If so, please provide their name.
Please select all that apply to you. We use this information to give us an idea of ways to get you involved in our mission.
Please select all that apply to you.
Please clarify the dates any certs or vaccines were administered.
Please list any previous experience related to the field of rehabilitation, conservation, and/or education.
Please list any experience you have volunteering.
All volunteers and staff are the “face” of Nature’s Nursery to the community. How do you handle stressful situations and how can you ensure each person you interact with leaves with a positive attitude?
What days and/or hours are you available to work?
Please list a reference. #1
Please list your references' contact #.
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Please list your references' contact #.
Please select any additional positions you may be interested in.
I certify that all answers given by me are true, accurate, and complete. I understand the falsification, misrepresentation, or omission of fact on this application (or any other accompanying or required documents) will be cause for denial or immediate termination regardless of when or how discovered. I also agree to immediately notify Nature’s Nursery if I should be convicted of a crime involving dishonesty, breach of trust, controlled substances, sexual misconduct, abuse, or violence while my application is pending or during my period of volunteer service.
Questions regarding this application should be directed to volunteer@natures-nursery.org. This application will be given every consideration, but its receipt does not imply that the applicant will be accepted.
I understand that information obtained through my work as a volunteer may be considered privileged or proprietary information of Nature’s Nursery. I agree to keep all such information confidential except to the extent disclosure of such information is expressly authorized and directed by an official of Nature’s Nursery. In particular, I agree to make no statements or release any information about Nature’s Nursery to any news media except as expressly authorized by Nature’s Nursery.
I understand that handling wildlife is potentially dangerous because they are wild animals whose actions are unpredictable regardless of past behavior. If I should elect to handle animals, I assume all risks of handling animals including, but not limited to, being bitten, clawed, or otherwise injured.
I understand that this application does not create a contract for my volunteer service. I understand that if accepted, I am obliged to comply with any and all current and subsequently adopted policies. I understand that if accepted, my volunteer service may be dismissed at any time for any reason, with or without notice. I understand that no person is authorized to change any of the terms mentioned in this application.

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If you still have questions or need to make an appointment to bring in an animal, please call:

419-877-0060
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